In Thailand, the License Holder must be involved in the customs clearance process for devices for which it holds the Import License. Asia Actual is committed to fair, efficient and transparent importing transactions. Competitively bid third-party services (e.g., freight forwarding) are charged on a pass-through basis. A Shipment Report is generated per event to record fees and document receipts.
Basic support from Asia Actual will involve taking title of the shipment through customs clearance and managing the following activities:
order and payment processing
arranging shipping (ex-works typical)
organizing local delivery to distributor warehouse
Optional support services are available such as long-term storage, breakbulk, labeling, and order fulfillment.
Importing medical devices into Thailand is more difficult than in other countries in the region. It is important to work with an importer with staff experienced with medical device imports to avoid customs clearance delays and added costs.
Unique to the customs clearance process for medical devices in Thailand is the requirement for a License Per Invoice (LPI) approved by the Thai FDA for each shipment. The Import License holder must apply with credentials, the original Import License, and original shipping documents (e.g., Air Waybill, shipping invoice and packing list) submitted online to Thai FDA. (The one-time fee to the TFDA for LPI submission which includes the Stamp Duty, Power of Attorney, and document submission). The FDA will confirm that all devices included in the shipment (by part number) are covered by a valid import license and then issue the LPI. The application review process take 1 to 2 days. The resulting License Per Invoice document is a required element of the customs clearance process for registered medical devices, accessories and spare parts.
The overall process is then similar as in other countries with assemble a submission of shipping documents, payment of import tax (if any depending on HS code), payment of VAT (7% on all goods and services), etc. Shipping rate will vary significantly by mode and point of origin; and should be known to manufacturers. Customs Clearance charges should not exceed 1% of Cost of Goods.
A source of common delays can be:
discrepancies or inconsistency with HS Code (when using different Freight Forwarders)
inconsistency between shipments with the value of goods
delayed LPI application filing
Shipments containing expired and valid items as Customs does not allow for partial clearance.
Shipments containing parts from different manufacturers.
Ms. Pratabjai (Ann) Panuchaklap is responsible for managing the importation process at Asia Actual. She has been managing supply chain logistics in Thailand for more than 20 years with a specialization in medical devices and pharmaceuticals for the last 5 years.
Using Asia Actual as your License Holder in Thailand comes with the added benefit of expertly managed, efficient and transparent importations.
Contact Asia Actual for more information on our importing servcies.